Privacy Policy

Effective Date: 1 January 2026  |  Last Updated: 11 June 2026

1. Introduction

gtb777 ("we," "us," "our") operates the online gaming and sports betting platform accessible at gtb777.win (the "Platform"). We are committed to safeguarding the privacy of our members and to processing personal data in a transparent, lawful, and fair manner.

This Privacy Policy describes the categories of personal data we collect from you, the purposes for which that data is processed, the basis on which we process it, how we store and protect it, and the rights available to you in connection with your personal data. Please read this Policy carefully. By registering an account with gtb777, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the gtb777 Platform more broadly.

2. Data We Collect

gtb777 collects personal data directly from you when you register, use, or communicate with us through the Platform. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, and copies of government-issued identification documents submitted for KYC verification purposes.
• Contact Data: Email address, Malaysian mobile telephone number, and residential address (including city, state, and postcode).
• Account Data: Username, encrypted password, account preferences, communication history with our support team, and responsible gaming settings.
• Financial Data: Deposit and withdrawal transaction records, payment method identifiers (e.g., last four digits of a bank account or e-wallet account reference), and balance history. Full payment credentials are not stored by gtb777 and are handled directly by our payment service providers.
• Transactional Data: Records of Wagers placed, game history, bonus utilisation, and win/loss records associated with your account.
• Technical Data: IP address, browser type and version, device type and operating system, session timestamps, and referring URLs collected automatically when you access the Platform.
• Usage Data: Information about how you navigate and interact with the Platform, including pages visited, features used, and session duration.
• Communications Data: Records of correspondence between you and gtb777, including live chat transcripts, support ticket content, and email exchanges.

3. How We Use Your Data

gtb777 processes your personal data for the following purposes:

• Account Management: To register and administer your gtb777 account, verify your identity and age, and manage your login credentials and account settings.
• Service Delivery: To provide access to all Platform products including sports betting, live casino, slots, Mix Parlay, and Lottery 4D; to process deposits and withdrawals; and to credit bonuses and promotions to your account.
• Regulatory Compliance: To fulfil our obligations under applicable international gaming licensing requirements, including KYC verification, anti-money laundering (AML) screening, and responsible gaming obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, account takeover attempts, and other security incidents on the Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance related to your gtb777 account.
• Marketing (Consent-Based): To send you information about gtb777 promotions, new products, and special offers by email or SMS, where you have opted in to receive such communications.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the functionality and user experience of the Platform.
• Responsible Gaming: To monitor betting patterns for indicators of problem gambling behaviour and to apply responsible gaming tools, limits, or restrictions where required under our licensing obligations.

4. Legal Basis for Processing

gtb777 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary for the performance of your account agreement with gtb777, including delivering gaming services, processing payments, and managing your account.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and responsible gaming requirements under our operating licence.
• Legitimate Interests: Processing necessary for the pursuit of gtb777's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your fundamental rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — including consent to receive marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Data

gtb777 does not sell, rent, or trade your personal data to third parties for their own independent marketing or commercial purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment Service Providers: Including Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and other payment processors, for the purpose of processing deposits, withdrawals, and fraud screening.
• Identity Verification Providers: Third-party KYC service providers engaged to assist with age verification and identity authentication.
• Game Content Providers: Software suppliers who provide casino game content on the Platform may receive anonymised player session data for the purposes of game performance monitoring and technical support.
• IT and Cloud Service Providers: Infrastructure, hosting, and data storage providers engaged by gtb777 under data processing agreements that impose equivalent data protection obligations.
• Regulatory and Law Enforcement Authorities: gtb777 will disclose personal data to government authorities, regulators, or law enforcement agencies where required to do so by applicable law, court order, or in the context of investigation of serious fraud or criminal activity.

6. International Transfers

The gtb777 Platform is operated under international gaming licensing. Accordingly, your personal data may be processed in jurisdictions outside Malaysia. Where personal data is transferred internationally, gtb777 takes appropriate steps to ensure that such transfers are conducted in accordance with applicable data protection standards, including the use of contractual protections and the engagement of processors in jurisdictions with adequate data protection frameworks.

7. Data Retention

gtb777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. Specifically:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, to comply with AML obligations and licensing requirements.
• KYC documentation is retained for the period required under the applicable licensing authority's record-keeping requirements.
• Marketing consent records are retained for as long as the consent remains valid and for a reasonable period thereafter to demonstrate compliance.
• Technical and usage data may be retained in anonymised or aggregated form for an extended period for analytical purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

8. Cookies & Tracking Technologies

The gtb777 Platform uses cookies and similar tracking technologies to support Platform functionality, improve user experience, and gather analytical data. The categories of cookies used include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and login authentication. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, language settings, and account configuration across sessions.
• Analytical Cookies: Used to collect aggregated information about Platform usage patterns to support service improvement. These do not identify you personally.

You may manage your cookie preferences through your browser settings. Please note that disabling non-essential cookies may affect certain Platform features. gtb777 does not use third-party advertising or behavioural targeting cookies.

9. Your Rights

Subject to applicable law and regulation, you have the following rights in respect of your personal data held by gtb777:

• Right of Access: You may request a copy of the personal data gtb777 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to gtb777's legal and regulatory retention obligations.
• Right to Restrict Processing: You may request that gtb777 restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: Where processing is based on consent or contract performance, you may request a copy of your data in a machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including any profiling conducted for responsible gaming monitoring purposes, subject to overriding legitimate grounds.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting prior processing.

To exercise any of the above rights, please contact the gtb777 Data Protection team via our support channels. We will respond to verified requests within 30 days.

10. Security Measures

gtb777 implements technical and organisational security measures appropriate to the risk associated with the processing of your personal data. These measures include:

• TLS encryption for all data transmitted between your browser and the gtb777 Platform;
• Encryption of personal data at rest using industry-standard cryptographic algorithms;
• Role-based access controls restricting internal access to personal data to authorised personnel with a legitimate need;
• Regular security assessments and penetration testing of Platform infrastructure;
• Incident response procedures for the detection, reporting, and remediation of personal data breaches.

Notwithstanding these measures, no online platform can guarantee absolute security. If you become aware of any security concern relating to your gtb777 account, please contact our support team immediately.

11. Children & Minors

The gtb777 Platform is strictly restricted to persons aged 21 years and above. gtb777 does not knowingly collect or process personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take prompt steps to delete that data and close the associated account. If you believe a minor has registered on our Platform, please contact our support team immediately.

12. Changes to This Policy

gtb777 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered members via the email address associated with their account or through a prominent notice on the Platform. We encourage you to review this Policy periodically. The date of the most recent update is displayed at the top of this document. Continued use of the Platform following notification of changes constitutes your acknowledgement of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or gtb777's processing of your personal data, please contact us through our 24/7 live support or by writing to: [email protected]

We are committed to resolving privacy concerns promptly and transparently. You also have the right to lodge a complaint with the relevant data protection supervisory authority under the jurisdiction applicable to your circumstances.